The Emergency Broadband Benefit

It's quick and easy!

Step 1: Check your eligibility status

A household is eligible for EBB if at least one person in the household is a student in NYC public schools! Other qualifications for EBB include…
  • Income-based federal benefits like SNAP, SSI, federal public housing assistance, or Medicaid;
  • The federal Pell Grant program for the current school year; or
  • A substantial loss of income due to job loss or furlough since February 29, 2020

Step 2: Call the EBB Support Center

Call the EBB support Center at 833-511-0311 or Visit to apply for the benefit

Step 3: Contact your internet provider

If you already have internet, contact your preferred provider (Optimum, RCN, Spectrum, Verizon, etc.) directly to learn about their application process

To learn more

Call 833-511-0311 or